Mobilink is a mighty giant of the Pakistani telecom industry, the largest in the country. Part of Orascom Telecom, an Egypt-based multinational telecom provider, which is in turn part of VimpleCom, a Russian telecom conglomerate. Together they make the world’s sixth largest mobile communications network.
So you see Mobilink wanted to do something totally cool for their 19th birthday. An emancipation sort of thing. A cool new identity. One that gets rid of all that heritage, roots, equity and shit. So Mobilink does away with Jazz, Jazba, Indigo, the signature purple, ‘Reshaping Lives’; dumps all of that all in favor of a fresh new tomato peel.
Now, Mobilink will have you believe that this is in fact a new philosophy and millions of hearts beat to the curves of this one swooshy symbol that represents the rishtas and relationships that define us and add value to life. But you must stay strong and you must know that this is bullshit and it is in fact just a fresh tomato peel. Not that there’s anything wrong with a tomato peel, by the way.
Let’s look at the new identity in stages and under proper headings, shall we?
Symbol
Generic & Done to Death
Why Red?
Mobilink heavily invested in establishing its color identity with the signature purple, and was definitely successful at it. Why they chose to let all that investment and equity flow down the flush and opt for overused-as-hell red with Tomato Peel baffles us. Hey, it could well have been eggplant peel! Should have definitely kept the purple.
Typography
The typography is dominated by a free font called Signika. While it’s not bad to look at, it’s perhaps not the most apt choice for Mobilink. It is a little too techy and perhaps a little too trendy for such a broad-appeal, mass market brand like Mobilink. It might start to look dated in a year or so and that, mind you, is a terrible thing for a rebranding exercise. Brands and their identities should be timeless. Trendy is cheap when it comes to branding.
Visual Devices
Again, done to death and clichéd. These swooshes are about as clichéd as you can get. To add insult to injury, the banners are not even competently Photoshopped.
Tagline & Copy
The tagline and copy writing, with a recurring ‘Har This, Har That’ theme is too trendy and painfully wannabe. You know, the thing is, Mobilink should be going for understated class, but here they are trying to look and sound like every other youth brand out there.
Why No Urdu?
One of Pakistan’s largest brand and not a single alphabet of our national language to be seen on their website?
What’s your take, boyses and girlses?
Update: Credits
Many of you must have wondered ‘So who designed the new logo for Mobilink?’ The answer to that is this:
The rebranding exercise was led by the London-based, world’s leading, brand consulting firm Wolff Olins. Here’s their official post on this project. The Karachi-based D’Hamidi Partnership also had a role to play, mostly in the advertising aspect of it, in the lead of Wolff Olins.
by Najwat Rehman
it sucks
A very average re branding effort by mobilink really not woth it. Nothing new, No wow factor. By the way Brilliant critical analysis.
thank you!
Some are valid points, though some are a stretch.
They needed a break from the past, they got that. Red is inspiring and eye catching and in our crowded telco market, purple/baingan didn’t stand out.
The upbeat tone focuses clearly on the youth and young urban segment, the kids who bring the money to the network. And that is the future demographic that they are after.
Their brand was a mess, a hotch potch. They got rid of that. The new website is very crisp, to the point, and takes you the customer there…to your destination.
The key services are well defined and highlighted and appears there is a clarity of focus now at the company, if a company can be judged by its website.
The loss of sub brands like Jazz, Indigo and Jazba is very understandable, they diluted the mother brand, and in the crowded telco market, that dilution of use focus/attention/recall costs a lot of money. Internationally understood fact. Remember Telenor did away with their Persona postpaid brand a while back? Watch out for TalkShawk and Djuice 😉
P.S. I worked for Telenor, no love for Mobilink, but I appreciate all positives happenings 🙂
thank you for sharing your thoughts. very informative!
I think this is a good one, as compare to the Jazba – Super Cool Logo search – I actually like the simplicity, bold and red . I also like the Telenor blue leaf like logo as a consumer, but I actually started hating the services since the issue with the signals and stuff. The only one that can sustain is the one who provides good services, not with the good logos.
so after JAZBA logo, the copified their corporate logo deign.
if they wanted any insirations (not copying anything) they should study Etisalat brand book.
Its refreshing and crisp! And the old mobilink needed this! They have upped their game! And I totally like it. Hopefully, Telenor, Zong, Ufone can do away with clutter!
this brand identity is developed by Dhamidi Partnership under the supervision of Wolff Olins. that’s why there’s no urdu in it, learning from west is good thing but don’t we have our own culture. poor work, i personally dont like it at all. what a waste of money.
thanks for commenting, Aamir. We find it extremely hard to believe that Wolff Olins had anything to do with this project. They are the world’s best brand consultants. Maybe Mobilink paid for DHamidi’s team to have a few session with WO’s team, but we are convinced WO had no direct involvement in this particular assignment. What do you think?
I agree with Zain… they HAVE done away with clutter. The critique of campaign aesthetics is a very subjective area… every campaign out has a fair share of haters, lovers and those indifferent ones.
Strategically though, this was a brave (and right) move…
And Mobilink set an example by taking lead in doing away with the useless baggage of sub-brands responsible for the extremely annoying intrusive garbage these telcos through at us night and day. I am sure we’d see telenor taking the same direction in the near future. Warid and ufone though, might take their time before they are ready 🙂
p.s. the logo, the links/swooshes and the signature tune… get along really well 🙂
The analysis by Zain, Momer & Umair are spot on. One needs to understand that this project was not decided about in a day or two, the ground work had been going on since 2 years with Wolff Olins leading the project (Yup, better believe it!)
The brand identity and visual language has been developed by Wolff Olins along with the new brand positioning, strategy and vision (Convinced yet?). The objective is to become a youthful brand and not a youth brand. That’s why the clean, fresh and youthful look which does not mean that we have done away from cultural values. You will see all Urdu communication of this campaign in the rural side.
And about using Roman Urdu as the lead form of communication, well, you’ll see the results in due time.
Why Red?
The colour red, so synonymous with Jazz has been carried forward to add continuity to the transition. On top of that, it is vibrant, youthful and makes the brand stand out in the cluttered market.
Why no Urdu on website?
So you’re telling me that the population in Pakistan that has access to the Internet cannot read Roman Urdu or basic english?
And with all due respect, I would like to know/see your credentials before you question the work of Wolff Olins and Faraz Maqsood Hamidi and his team.
thanks for taking out the time and commenting. are you aware which office of Wolff Olins was involved in this?
is it easy to positioning this new logo in customer mind within short period of period?whats the basic reason to change logo?
Yes, It was Wolff Olins Dubai. The same team that did the Airtel rebranding. (Edited by author)
thanks for the info!
we just did some research and found out that The Brand Union’s London office actually did Airtel’s rebranding, not Wolff Olins.
I like the fact that their new identity is cleaner somehow, but I agree the new logo is a bit too generic. I also agree with the font being too trendy. I also wonder what would they do with Indigo now is red the new indigo? lol
Although I like their TVC! Hate me for saying it but atleast its not some cheap joke like Ufone or mumkin shit like Telenor
@The Desi Design
What I meant was that two guys from this team were previously working for The Brand Union.
@Aroosha Asif
Registration will take its sweet time but this change was needed. Plus, this is not just a logo change, the complete organization is changing, the values, the systems, the approach, everything is changing, basically a new DNA that is built on the solid foundations of the old one.
This first movers advantage will go a long way in reaffirming Mobilink’s position as a leader (Telenor is very close right now).
@Aamiriat
Trendy is because the brand has been refreshed with a youthful energy and is looking to the future of Pakistan (mostly youth).
As it will now operate under a single brand architecture philosophy, only the visual style and tone of voice would separate the business communication from the rest.
thanks for that info. just one last question: what exactly was D’Hamidi’s role in this rebranding? also, if you dont mind sharing, do you represent Mobilink and/or D’Hamidi?
D’Hamidi played as much a role as Wolf Ollins in the rebranding process, the groundwork and of course the design, the work has done hand in hand.
Also, D’Hamidi’s rule was crucial as the last rebranding (the indigo/grey orb) was done by Faraz Maqsood.
After that, D’Hamidi took the new brand positioning and crafted the new communication strategy, the template, the tone of voice, the tagline and so on and so forth.
I represent D’Hamidi so I represent Mobilink as well 🙂
What I agree with:
I totally agree that the new logo has been done to death. I don’t understand why they would choose to get rid of their previous (better) logo and moreover completely change the colors. Doesn’t make sense. Also the outdoor and other promotional items have not only been executed poorly but the idea seems dated too such as friends checking fb on their phone. The font is just awful..it looks so juvenile and amateur.
What I don’t agree with:
The new ad is actually very nicely done. The execution, the script and the use of Ali Zafar’s voice is brilliantly done. Nobody said you cannot re-inventing on old ideas with a fresh take and I think they’ve done that. What they have failed to do is to keep this execution alive in their other promotional/advertising mediums as well.
What I agree with:
I totally agree that the new logo has been done to death. I don’t understand why they would choose to get rid of their previous (better) logo and moreover completely change the colors. Doesn’t make sense. Also the outdoor and other promotional items have not only been executed poorly but the idea seems dated too such as friends checking fb on their phone. The font is just awful..it looks so juvenile and amateur.
What I don’t agree with:
The new ad is actually very nicely done. The execution, the script and the use of Ali Zafar’s voice is brilliantly done. Nobody said you cannot re-inventing on old ideas with a fresh take and I think they’ve done that. What they have failed to do is to keep this execution alive in their other promotional/advertising mediums as well.
thanks for commenting Rida.
We did not touch upon the TVC deliberately because our point is: even if the TVC is excellent, it doesnt make the branding any less atrocious. Advertising and branding are distinct in certain aspects, you see.
Doing away with all the “baggage” as Umair and Zain say, was a very good idea. Mobilink was not only confusing customers (with 10 shades of jazz), but also also an unnecessary exercise in carving out a niche brand for every segment that you felt was important. They were also having a tough time branding VAS products, pushing some as Jazz and others as Indigo, when in fact all of them were available across the customer base.
Well I was laughing at the article when I went through it. It’s just one immature non corporate comment on the branding compaign . To make it short about the factual reasons of this logo , Mobilink was always recognized by the brand Jazz in most of paki land. So Red was influenced here , so in order to make the marketing easier & regardless of running for different colors & brand there came this logo with one name , one logo which can be marketed easily. Whereas the cuts in the globe reflects the same ideology as its shows M & M was also in the old logo. It has always been about connecting people so this links shows connecting people. The spherical shape of the logo has been adopted of the same reason as of the previous legacy. The Spherical globe shows Globalization which is a Vimpelcom Model association. Rebranding was required because the user of 2003 & of 2013 has massively changed into youngsters & as it was acquired by Vimpecom , so they had to Re Structure & Re brand as per Vimpelcom Model ( which I cant explain here more ). So cheers & enjoy all new Mobilink. Let me add one more thing , the Add is doing great out there as it covers all part of a common pakistani.
Last month I visited Pakistan which meant activating my 3 year old dormant sims (warid & mobilink). I visited each of the networks websites to see what deals do they offer and all and it was the mobilink’s new look that caught my attention – you can thrash them however much you want, but you shouldn’t overlook the mobile responsive design of their website, the de-cluttering of packages and brands (jazz/indigo). Their billboards very nice, clean and to the point. I found what I was looking for very easily which meant I revived my 0300 number which I have since 2002 rather than my Warid which had become my primary number once things got too complicated with Jazz.
Yes, I agree there are many issues with their new look but I feel it’s clearly better than their previous blueberry syrup over vanilla ice cream scoop logo. In fact their website looks to be inspired by Windows Phone’s Metro design language. And no one remebers Indigo, everyone know Jazz which was totally red if you recall. I think when you talk about regular Pakistanis, you should remember they don’t see things the way we do (I myself am a Product Designer based in London).
I honestly think they have got cracking packages and deals, their image looks fresh and not gisa pita (try Ufone’s website)
As designers we try to make sure design is immaculate and more often than not forget that its the end user who suffers as a result.
Best example: Windows 8. Brilliant design at the cost of usability. No start button, 4 clicks to Shut down, jump between Metro & desktop and so on…
thanks for sharing your thoughts. agree about windows 8. good effort but doesnt quite come together as a whole. the charms are an annoyance at best.
After jazzjazba this is another copied campaign by mobilink and copied logo concept of this one http://www.tren.no/index.php
Thanks for this analysis and comparison, it really came in handy for a post at Trango on the Taher Shah + Mobilink alliance. We should collaborate more often
Glad to be of help. And yes, collaborations rock! Feel free to contact us any time.
Mobilink from class has gone to CRASS by such blatant portrayal of RED in their new rebranding campaign
Check this logo as well I think this one is more similar to mobilink’s one https://www.staminahot.no/